Frequently Asked Questions

Where is Big Dog Storage located?
Big Dog Storage
1626 Industrial Road
Greeneville, TN 37745

What are the office hours?
Our facility is unmanned. Call us Monday - Friday, 10 AM to 5 PM.

What are the access hours?
24/7.

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

What type of storage do you offer?
We offer storage units as well as indoor boat, RV, and vehicle parking.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?
We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.